Payment & Security Policy
Skygen Technologies
Effective Date: 29 August 2026
These terms and policies are published by Skygen Technologies (“Skygens”, “we”, “us” or “our”) for www.skygens.com and the online services, digital products and Learning Hub offerings made available through it. Skygens operates online and does not supply physical goods through the offerings covered by these pages. Learning Hub offerings include projects, internships, training and certifications; Services include digital, engineering, research-support, web and related technology services as described on the website or in an order/proposal.
1. Payment Methods
Available payment methods may include online payment gateways, cards, bank transfer, UPI or other methods displayed or agreed by Skygens. The exact options may vary by country, currency, service and transaction provider.
2. Prices and Currency
Prices are shown in the currency stated at checkout, quotation or invoice. Taxes such as GST and any applicable international taxes are handled as required by law. Currency-conversion charges, bank fees and cross-border charges may be applied by financial institutions or payment providers.
3. Payment Timing
Unless otherwise agreed in writing, payment or the required advance/deposit must be received before work, access or delivery begins. For milestone engagements, Skygens may pause work if an invoice becomes overdue.
4. Payment Security
Skygens uses reasonable security measures and reputable payment processors where available. Payment credentials should be entered only through the designated secure payment interface. Skygens does not request passwords, CVV numbers, OTPs or full card credentials by email, chat or telephone.
5. Verification and Fraud Prevention
We may verify transaction information, identity or order details where reasonably necessary to prevent fraud, comply with law or protect customers. Suspicious transactions may be held, declined or cancelled subject to applicable law.
6. Failed or Reversed Payments
If payment fails, is reversed, charged back or remains unpaid, access or work may be suspended. A genuine payment error should be reported promptly with the transaction reference.
7. Chargebacks
Customers should contact Skygens first for billing disputes so that we can investigate and resolve genuine issues. Nothing in this section limits statutory rights or lawful chargeback rights.
8. Digital Services and No Physical Shipping
Payments covered by this Policy relate to digital services/products and online Learning Hub offerings. There is ordinarily no physical shipping, cash-on-delivery, courier or physical inventory.
9. Refund Interaction
Refund eligibility is governed by the separate Refund Policy and any service-specific terms. A payment processor’s successful transaction does not by itself create or remove refund rights.
10. International Payments
International customers are responsible for providing accurate billing information and complying with applicable local payment, tax and currency rules. Skygens may use international payment processors that apply their own terms and privacy policies.
11. Contact
Skygen Technologies
Email: skygentechnologies@gmail.com
Website: www.skygens.com