Terms & Conditions

Terms and Conditions

Skygen Technologies

Effective Date: 29 August 2026

These Terms & Conditions are intended as a professional website and service framework for Skygen Technologies. They should be reviewed by qualified Indian legal counsel before publication, particularly for project-specific liability, intellectual property, taxation, consumer law, engineering services, and dispute-resolution requirements.

1. Introduction

1.1 These Terms & Conditions (“Terms”) govern access to and use of the website www.skygens.com (“Website”) and, where applicable, the provision of services by Skygen Technologies (“Skygen Technologies”, “Skygens”, “we”, “us” or “our”).

1.2 By accessing the Website, submitting an enquiry, requesting a quotation, placing an order, engaging our services, or otherwise interacting with us, you (“Client”, “you” or “your”) agree to be bound by these Terms to the extent applicable.

1.3 These Terms apply together with any quotation, proposal, statement of work (“SOW”), purchase order accepted by us, invoice, service agreement, project brief, or other written agreement issued or accepted by Skygen Technologies (“Project Documents”). If a Project Document expressly conflicts with these Terms, the Project Document will prevail only for that specific project or service.

2. Business Information

Legal/Trading Name: Skygen Technologies
Website: www.skygens.com
Email: skygentechnologies@gmail.com
Business Hours: Monday–Saturday, 10:00 AM–8:00 PM (IST)

3. Scope of Services

Depending on the applicable quotation or SOW, Skygen Technologies may provide one or more of the following:

  • Web design, website development, maintenance, software and digital solutions.
  • Domain registration, hosting coordination and related technical support.
  • Digital marketing and related online services.
  • Graphic and visual design services.
  • CAD drafting, CAD modelling and related engineering design support.
  • FEA, CAE and engineering simulation services.
  • 3D printing and additive manufacturing support.
  • Robotics, automation and related technology solutions.
  • Research, technical guidance, training, internships, projects and educational support where separately offered.

The exact scope, deliverables, assumptions, timelines, software/tools, revisions, exclusions and fees will be determined by the applicable quotation, proposal, SOW or written confirmation.

4. Website Use
  • You may use the Website only for lawful purposes and in accordance with these Terms.
  • You must not attempt to gain unauthorized access to the Website, servers, databases, administrative systems or other connected systems.
  • You must not introduce malware, malicious code, harmful files, automated scraping mechanisms or other activity that may impair the Website.
  • You must not reproduce, copy, modify, distribute, sell or commercially exploit Website content except as permitted by law or with our written permission.
  • We may suspend, restrict or terminate access to the Website where reasonably necessary for security, maintenance, legal compliance or protection of our interests.
5. Enquiries, Quotations and Acceptance
  • Website enquiries, emails, messages and requests for quotations do not by themselves create a binding contract.
  • A service engagement becomes binding when Skygen Technologies accepts the project in writing, receives an agreed advance/payment, or begins performance following written acceptance, subject to the applicable Project Documents.
  • Quotations are valid for the period stated in the quotation. If no period is stated, a quotation may be revised or withdrawn before acceptance.
  • We may decline work that is unlawful, technically unsuitable, unsafe, unethical, outside our capability, or inconsistent with our policies.
6. Project Scope, Changes and Revisions
  • Deliverables are limited to the scope expressly stated in the applicable Project Documents.
  • Requests outside the agreed scope may be treated as change requests and may result in additional fees and/or revised timelines.
  • Unless otherwise stated in writing, revisions are limited to the number or type specified in the quotation/SOW. Additional revisions may be chargeable.
  • Client delays in providing content, credentials, approvals, measurements, technical specifications, drawings, feedback or other dependencies may extend delivery timelines.
  • A change requested after work has commenced may require reassessment of price, schedule, resources and deliverables.
7. Fees, Taxes and Payment
  • Fees will be stated in the applicable quotation, SOW or invoice and may be subject to applicable taxes, including GST where applicable.
  • Unless otherwise agreed in writing, projects may require an advance before work begins, with the balance payable according to the agreed milestones or invoice terms.
  • Invoices are payable by the due date stated on the invoice. Overdue amounts may result in suspension of work, withholding of deliverables or other reasonable collection measures.
  • Third-party charges such as domain registration, hosting, software licences, paid plugins, stock assets, APIs, cloud services, printing materials, shipping, marketplace fees and advertising spend are generally payable by the Client unless expressly included in the quotation.
  • Bank/payment processing charges, where applicable, may be borne by the Client unless otherwise agreed.
8. Domains, Hosting, Software and Third-Party Services
  • Where we arrange or coordinate third-party services, the Client acknowledges that those services are subject to the provider’s own terms, pricing, availability and policies.
  • Skygen Technologies is not responsible for outages, suspensions, policy changes, security incidents, pricing changes, loss of service or other failures caused by third-party providers beyond our reasonable control.
  • Software licences, subscriptions, themes, plugins, APIs, fonts, stock media and other third-party assets remain subject to their respective licences.
  • The Client is responsible for maintaining required licences and subscriptions after handover unless ongoing maintenance is expressly included.
9. Client Responsibilities
  • The Client must provide accurate, complete and timely information, materials, approvals and access credentials necessary for the project.
  • The Client warrants that it owns or has permission to use all content, logos, photographs, drawings, CAD files, datasets, text, software and other materials supplied to us.
  • The Client must review deliverables and promptly identify material errors or required changes.
  • The Client is responsible for the legality, accuracy and suitability of its business claims, product information, marketing content and supplied technical requirements.
10. Engineering, CAD, CAE, FEA, Simulation and Technical Services
  • Engineering and simulation outputs are prepared based on the information, assumptions, material properties, boundary conditions, models and requirements supplied or approved by the Client.
  • Unless expressly agreed as a certified engineering service by a suitably qualified professional, our outputs are intended as design, modelling, analysis, research, prototyping or technical support and should not automatically be treated as a substitute for independent professional engineering certification, statutory approval, safety validation or regulatory compliance.
  • The Client remains responsible for final design decisions, verification, validation, testing, manufacturing suitability, regulatory compliance and deployment of any engineering output unless a written agreement expressly assigns a specific responsibility to Skygen Technologies.
  • Simulation results are subject to modelling assumptions and software limitations. Physical testing and independent verification may be required before production, commercial use or safety-critical deployment.
  • Skygen Technologies does not guarantee that a design will be free from defects or that a simulation will predict every real-world condition unless expressly warranted in a written project agreement.
11. 3D Printing and Additive Manufacturing
  • Printed parts are produced according to the agreed design, material, process and specifications.
  • Dimensional tolerances, surface finish, strength, warping, layer characteristics and other manufacturing properties may vary by material, machine, geometry and process.
  • Unless expressly agreed otherwise, printed prototypes are not warranted for safety-critical, medical, structural or regulated applications.
  • The Client is responsible for confirming that the design and intended use comply with applicable laws, standards and safety requirements.
12. Robotics, Automation and Hardware
  • Robotics and automation projects may depend on hardware, sensors, controllers, third-party software, site conditions and integration environments.
  • Performance estimates are based on the agreed specifications and test conditions and may vary in the Client’s actual operating environment.
  • Safety guarding, risk assessment, electrical compliance, statutory approvals and operational safety requirements must be addressed before deployment where applicable.
13. Website, Digital Marketing and Online Results
  • Website performance, search rankings, traffic, leads, conversions, advertising results and social-media outcomes can be affected by third-party algorithms, market conditions, competition, platform policies and Client actions.
  • Unless expressly guaranteed in writing, we do not guarantee a particular search-engine ranking, traffic level, advertising return, lead volume, sales figure or conversion rate.
  • The Client is responsible for ensuring that its products, services, claims, pricing and advertising content comply with applicable laws and platform policies.
14. Intellectual Property
  • Unless otherwise stated in writing, each party retains ownership of intellectual property it owned before the project.
  • Upon full payment of all amounts due, the Client will receive the rights expressly granted in the applicable quotation/SOW. Any assignment of custom deliverables will be limited to the rights specified in that document.
  • Skygen Technologies retains ownership of its pre-existing tools, methods, templates, frameworks, reusable components, know-how, workflows, libraries and generic technical solutions unless expressly assigned in writing.
  • Third-party intellectual property remains owned by its respective owners and is licensed only as permitted by the relevant licence.
  • Until all agreed fees are paid, Skygen Technologies may withhold transfer of final source files, editable files, credentials, licences or other handover materials to the extent permitted by law and the project agreement.
15. Client Content and Confidential Information
  • We will use Client-provided confidential information only as reasonably necessary to perform the agreed services, subject to applicable law.
  • The Client must not provide confidential information that we are legally prohibited from receiving or that is unnecessary for the project.
  • Confidentiality obligations do not apply to information that is publicly available, independently developed, lawfully obtained from another source, or required to be disclosed by law or lawful authority.
  • If a separate NDA is signed, the NDA will govern confidentiality matters to the extent of any conflict.
16. Academic Projects, Training and Research Support
  • Where Skygen Technologies provides educational, project, training or research support, the service is intended to support learning, technical understanding and legitimate academic work.
  • Clients and students remain responsible for complying with their institution’s academic-integrity, authorship, examination and submission policies.
  • We do not guarantee grades, academic awards, publication acceptance, examination outcomes or institutional approval.
  • Where research assistance is provided, authorship, attribution, data ownership and publication rights should be agreed in writing where appropriate.
17. Delivery, Review and Acceptance
  • Delivery dates are estimates unless a fixed delivery date is expressly guaranteed in writing.
  • The Client should review deliverables within a reasonable period after delivery and provide consolidated feedback.
  • A deliverable may be treated as accepted when the Client confirms acceptance, uses it commercially, publishes it, or fails to identify material non-conformity within the review period specified in the Project Documents.
18. Cancellation, Suspension and Termination
  • A project may be cancelled or terminated according to the applicable Project Documents.
  • If the Client cancels after work has commenced, fees for completed work, committed resources, non-refundable third-party costs and other agreed cancellation charges may remain payable.
  • We may suspend or terminate services for non-payment, unlawful activity, material breach, abusive conduct, repeated failure to provide required information, or circumstances that make continued performance unreasonable or unsafe.
  • Upon termination, each party will remain responsible for obligations accrued before termination.
19. Refunds
  • Refund eligibility depends on the service, project stage, payment terms and applicable Project Documents.
  • Advance payments may be non-refundable to the extent they have been applied to completed work, reserved resources, third-party purchases, licences, hosting, domains, materials or other committed costs.
  • Any refund, credit or adjustment will be assessed according to the agreed scope and applicable law.
20. Warranties and Disclaimers
  • The Website and general informational content are provided on an “as available” and “as is” basis to the extent permitted by law.
  • We do not warrant that the Website will always be uninterrupted, error-free, secure or free from harmful components.
  • Service warranties, if any, will be limited to those expressly stated in the applicable Project Documents.
  • Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.
21. Limitation of Liability

To the maximum extent permitted by applicable law, Skygen Technologies will not be liable for indirect, incidental, special, consequential or punitive losses, or for loss of profits, revenue, business, anticipated savings, data, goodwill or opportunity arising from or relating to the Website or services. Subject to any non-excludable liability under law, our aggregate liability arising from a specific paid project will not exceed the total professional/service fees actually paid to Skygen Technologies for that project during the twelve (12) months preceding the event giving rise to the claim. This limitation does not apply to liability that cannot legally be limited.

22. Indemnity

To the extent permitted by law, the Client agrees to indemnify and hold Skygen Technologies, its personnel and service providers harmless from third-party claims, losses and reasonable costs arising from the Client’s unlawful content, infringement of third-party rights, misuse of deliverables, breach of these Terms, or instructions/materials supplied by the Client, except to the extent caused by our proven wilful misconduct or liability that cannot legally be transferred.

23. Third-Party Links and Services

The Website may contain links to third-party websites, tools, platforms, software or services. Such links are provided for convenience and do not constitute endorsement or control. We are not responsible for the availability, security, content, privacy practices, pricing or performance of third-party services.

24. Force Majeure

We will not be responsible for delay or failure caused by events beyond our reasonable control, including natural disasters, fire, flood, epidemic/pandemic restrictions, war, civil unrest, government action, internet or telecommunications failures, power outages, cyber incidents, labour disruptions, supplier failures, or third-party platform outages.

25. Privacy and Cookies

Use of personal information collected through the Website is governed by our Privacy Policy, as published on the Website. By using the Website, you should review the applicable Privacy Policy and cookie disclosures. Where required by law, additional consent mechanisms may apply.

26. Changes to These Terms

Skygen Technologies may update these Terms from time to time. The updated version will be posted on the Website with a revised effective date where appropriate. Changes will generally apply prospectively and will not alter an already signed project agreement unless the parties agree otherwise.

27. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Subject to any mandatory dispute-resolution mechanism applicable to a particular transaction, the courts having appropriate jurisdiction in Hyderabad, Telangana, India shall have jurisdiction over disputes arising from these Terms or the services, unless a separate written agreement provides otherwise.

28. Dispute Resolution

The parties should first attempt to resolve any dispute through good-faith discussion between authorized representatives. If the dispute cannot be resolved amicably, the parties may pursue mediation, arbitration or court proceedings as mutually agreed or as required/permitted by applicable law. Any separate agreement containing an arbitration clause will prevail for the matters covered by that agreement.

29. Notices and Communications

Project notices, approvals and instructions may be communicated by email, written messaging channels or other methods expressly agreed for the project. The Client is responsible for maintaining accurate contact details. A notice sent to the email address supplied by the Client may be treated as received in accordance with applicable law.

30. Severability

If any provision of these Terms is found invalid, unlawful or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, where permitted, and the remaining provisions shall continue in effect.

31. Entire Agreement and Waiver

These Terms together with the applicable Project Documents constitute the agreement relating to the relevant services and supersede prior informal discussions on the same subject to the extent permitted by law. A failure to enforce a provision at any time does not constitute a waiver of the right to enforce it later.

32. Contact

Skygen Technologies
Email: skygentechnologies@gmail.com
Website: www.skygens.com

33. Website Publication Note

This page is intended to provide general terms for Website use and agency/service engagements. Individual projects may require a quotation, SOW, NDA, maintenance agreement, licensing terms, purchase order, or other written contract containing terms specific to the project. Where a project-specific written agreement conflicts with these Terms, the project-specific agreement will govern for that project.