Privacy Policy

Skygen Technologies

Effective Date: 29 August 2026

These terms and policies are published by Skygen Technologies (“Skygens”, “we”, “us” or “our”) for www.skygens.com and the online services, digital products and Learning Hub offerings made available through it. Skygens operates online and does not supply physical goods through the offerings covered by these pages. Learning Hub offerings include projects, internships, training and certifications; Services include digital, engineering, research-support, web and related technology services as described on the website or in an order/proposal.

1. Scope

This Privacy Policy explains how Skygens collects, uses, discloses, stores and protects personal information when you visit the website, submit an enquiry, purchase or use an online service or digital product, register for Learning Hub offerings, communicate with us, or otherwise interact with Skygens.

2. Information We May Collect
  • Identity and contact information such as name, email address, telephone number, billing details, organisation, country and communication preferences.
  • Account, enrolment and service information such as course/training registration, internship or project details, certification details, submitted requirements, files and communications.
  • Transaction information such as order reference, amount, currency, payment status and limited payment metadata. Card, banking or wallet credentials may be processed directly by payment providers and are not intended to be stored by Skygens.
  • Technical and usage information such as IP address, browser/device information, operating system, referring pages, pages viewed, approximate location derived from technical data, timestamps, cookies and analytics information.
  • Information you voluntarily provide in forms, emails, support requests, reviews, feedback, applications, project briefs or other communications.
3. How We Use Information
  • To provide, deliver, administer and support digital services, projects, internships, training, certifications and other purchased offerings.
  • To process enquiries, registrations, payments, invoices, refunds and support requests.
  • To communicate about orders, schedules, access, updates, security, policy changes and service administration.
  • To personalise or improve the website, services, Learning Hub and user experience.
  • To prevent fraud, misuse, unauthorised access and security incidents.
  • To comply with applicable law, taxation, accounting, regulatory, dispute-resolution and lawful-authority requirements.
  • To send marketing communications where permitted and, where required, after obtaining appropriate consent.
4. Legal Bases / Lawful Grounds

Depending on the jurisdiction, Skygens may process information because it is necessary to perform a contract, take steps at your request before a contract, comply with a legal obligation, pursue legitimate interests that do not override applicable rights, or because you have provided consent. Where consent is the applicable basis, you may withdraw it subject to legal and operational limitations.

5. Cookies and Analytics

We may use essential cookies, preference cookies, analytics technologies, advertising technologies and similar mechanisms. Some third parties, including analytics, advertising, hosting, security and payment providers, may place or access identifiers according to their own policies. You can control cookies through browser/device settings and any consent mechanism we provide.

6. Advertising and Affiliate Links

Skygens may use advertising services such as Google AdSense or other advertising/analytics providers and may publish affiliate links. Such providers may process information in accordance with their own privacy and cookie policies. See the separate Affiliate Disclosure for affiliate practices.

7. Service Providers and Disclosures

We may share information with trusted processors and service providers for hosting, email, communications, payment processing, analytics, security, accounting, customer support and other operational functions. We may also disclose information where required by law, legal process, fraud prevention, protection of rights, or a corporate transaction. We do not sell personal information as a standalone business practice.

8. International Data Transfers

Because Skygens and its providers may operate across borders, information may be processed in countries other than your own. We will use appropriate safeguards required by applicable law for international transfers. If GDPR or another data-protection regime applies to you, additional rights and transfer safeguards may apply.

9. Retention

We retain personal information only for as long as reasonably necessary for the stated purposes, contractual/service administration, security, accounting, legal obligations, dispute resolution and enforcement of agreements, after which it is deleted, anonymised or securely archived where appropriate.

10. Security

We use reasonable administrative, technical and organisational safeguards appropriate to the nature of the information. No online system can be guaranteed completely secure. You are responsible for protecting your account credentials and promptly notifying us of suspected unauthorised access.

11. Your Rights

Depending on applicable law, you may have rights to access, correction, deletion/erasure, restriction, objection, withdrawal of consent, portability, complaint/redress and other rights. Requests may be sent to skygentechnologies@gmail.com. We may need to verify identity and may retain information where legally required.

12. Children

Our paid services are not intentionally directed to children where prohibited by law. Where a Learning Hub offering involves a minor, enrolment should be completed with appropriate parent/guardian involvement and any legally required consent.

13. Third-Party Links

Our website may link to third-party websites, platforms, software or payment services. Their privacy practices are independent of Skygens. Review their policies before providing information.

14. Policy Changes

We may update this Policy to reflect legal, technical or business changes. The updated version will be posted on the website with a revised effective date.

15. Contact

Skygen Technologies
Email: skygentechnologies@gmail.com
Website: www.skygens.com